How should you respond to a whistleblowing disclosure?

The submission of an incident report is a real ‘moment of truth’ for your service.

Ultimately, it’s a chance to tackle possible misconduct and protect your organisation, its employees and stakeholders from harm.

But a report also provides an opportunity to show how your organisation treats those brave enough to come forward with a concern. Providing a timely response (and ongoing communication) will help demonstrate your commitment to Disclosers.

What’s in this guide?

This brief guide is aimed at helping you understand the importance of providing an initial response to Disclosers during the Speak Up process, and the steps you can take to improve your feedback experience.

The guide will explain:

  1. Why you should always provide a response
  2. What your initial response should include
  3. What an Example Response looks like
  4. The consequences of not responding
  5. 3 steps you can take to improve your response process
  6. The role of ongoing communication with Disclosers