Expolink's Statement of Values and beliefs
Expolink is a combination of People, Ideas and Assets, which exist for the benefit of our stakeholders. We strive to be the best in everything we set out to do and will only set out to do the things at which we can be the best.
Among the company's values nothing is more fundamental than it's respect for the individual Colleagues may contribute to and share in the fortunes of the business in a fair and consistent manner.
Our Colleagues
Our Colleagues are our greatest asset and as such they deserve:
- To be informed of their role and tasks
- To be appropriately trained and developed for the roles and tasks required of them
- To be allowed the opportunity to perform
- To be regularly counselled on their performance and their career potential
- To be recognised and rewarded according to their individual achievements
- To be managed professionally
- To be given the willing assistance and support of their Colleagues
- To be given the opportunities to develop their career potential to the extent of their ability
- To be informed of the company’s activities, achievements and objectives
- To know that we actively encourage promotion from within the company
- To have their ideas and opinions properly considered
- To not be burdened by those not willing to contribute
As Expolink respects its Colleagues, so we expect our people to:
- Support the Company, its policies, products and objectives in the market
- Constructively appraise errors or faults in policies or practices
- Maintain within the Company all confidential information, plans and strategies about the Company, its performance and its customers
- To take a positive attitude towards their jobs and the resolution of problems and keep their managers informed at all times in order that they may manage effectively and avoid problems
Our Customers
All of our futures are determined by our ability to satisfy our customers' needs. Our customers deserve:
- To have their needs understood and fulfilled
- An outstanding quality of service and product which exceeds the express and implied promise when business is placed with Expolink
- To be clearly told the details of the offer before business is accepted
- Frankness, honesty and integrity from Expolink
- A positive attitude and approach to the resolution of difficulties of all kinds
- To be listened to carefully at all times
- Our demonstrable commitment to the continual developments of mutually beneficial business relationships
Our Suppliers
As we respect our customers, we should earn the right to be respected by our suppliers who deserve a company which offers:
- Synergy through the opportunity of a long term business relationship built on mutual aspirations
- Confidence by clearly defining our requirements and maintaining a good trading recor
- Trust by treating our suppliers with integrity and professionalism
- Ethics through not using our position to the detriment of our suppliers
- Challenge by setting demanding performance requirements but assisting our suppliers to meet them
Our Company
We have a duty to build and maintain a company which:
- Provides an acceptable rate of return with a good track record which gives an expectation of continual growth in earnings
- Provides a readily realisable asset brought about by consistent performance in meeting commitment and forecast
- Provides a product or service which the market place sees as a continuing need
- Does not involve itself in unethical pursuits
- Gives pride in ownership