February 22, 2012Kirsty Matthewson

Carol Workman Contact Centre Sales Manager at Expolink

Expolink Europe is delighted to announce the appointment of Carol Workman as our new Contact Centre Manager A Contact Centre Manager with over 20 years’ experience, Carol has a proven record of success in building, managing and delivering outstanding call centre services. Carol originally worked as a Scientific Officer in South Wales before commencing her [...]

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February 17, 2012Kirsty Matthewson

cookie and data laws expolink interview with Noisy Little Monkey

The new cookie compliance legislation is due in May this year and the ICO has expressed concern that businesses are not as prepared as they should be – what do these new laws mean for the average UK business and how can they ensure they are prepared? The cookie compliance law – more accurately known [...]

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January 13, 2012Kirsty Matthewson

Expolink’s whistleblowing awards

The awards season is nearly upon us and with it the thrill and promise of those deserving, or otherwise, being recognised for outstanding contributions and $600k dresses. Never to be ones to miss out on a good party, we at Expolink have compiled our own whistleblowing awards. While by no means an exhaustible list we [...]

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January 12, 2012Kirsty Matthewson

Interview with Philippa Foster Back OBE Director of the Institute of Business Ethics

How has the culture of ethical business changed in the last 25 years? I am not sure it has actually changed. Companies have simply recognised the need to be more explicit about doing business ethically. Major developments have been that companies now, in the main, provide guidance to staff about expected behaviours, ways of handling [...]

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January 10, 2012Kirsty Matthewson

ethics in whistleblowing_expolink

The ‘Broken Windows’ theory championed by former Mayor of New York, Rudolph Giuliani, promotes an ideology where communities will report or fix a broken window, rectifying even the smallest incidents of wrongdoing, thereby instilling similar responsibilities in others and creating a better environment for all. Advocating whistleblowing within organisations follows a similar premise. By fostering [...]

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December 2, 2011Laura Stevens

Christmas cards for clients

Sending a greeting card can be an easy, effective way to extend goodwill towards a personal or professional contact. Wishing an employee a Happy Birthday with a personalized birthday card is a simple way to show your appreciation for their work. Some companies (such as Expolink) may not allow their staff to give or receive gifts, [...]

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November 30, 2011Kirsty Matthewson

politics of data ownership

Our physical journey through the world is increasingly mapped by our activity on digital applications – from store cards and CCTV to Smartphones and data tracking. Our feelings of living in a panoptical society have evolved from those of dystopian Big Brother-ness to a fairly benign acceptance that personal data and its exploitation is a [...]

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November 11, 2011Kirsty Matthewson

Expolink appoints new BDE for whistleblowing hotline

Expolink is delighted to announce the appointment of Val Lodge as the new Business Development Executive for our Whistleblowing Hotline. Val comes to Expolink with a wealth of experience in a variety of business sectors including real estate, further education and luxury consumer goods. Val’s experience affords our clients with top level support services and her [...]

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October 10, 2011Kirsty Matthewson

Expolink appoints new Project Manager for Incident Management

We are delighted to announce the appointment of Kate Shoesmith as Expolink’s Project Manager for our Incident Management Software Solutions. Kate has extensive experience in delivering large scale external and internal services projects to market leading organisations in a variety of sectors including retail, logistics, and utility services. Kate has assisted previous clients with implementing helpdesk [...]

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October 3, 2011Kirsty Matthewson

whistleblowing and corruption in cuba

In the next in our series on international whistleblowing and corruption we focus on the fascinating Republic of Cuba. From Batista through the revolutions of Raúl and Fidel Castro to more recent crackdowns on white collar or guaybera crime, Cuba has been, and will undoubtedly remain, a compelling study in politics and political change. Corruption and whistleblowing in Cuba

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September 30, 2011Kirsty Matthewson

Managing a Whistleblowing Hotline in a Decentralised Organisation

I have a mixed view of reality television; namely that I would like to see many of the phenomenon’s producers, commissioners and ‘stars’ placed into an industrial mixer. But one series did catch my eye recently and that was Channel 4’s Undercover Boss. For those not familiar with the premise, a CEO or person of [...]

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