Motor Trade
Benefit from voice messaging by automating contact with your customers faster, more efficiently and at less cost than using traditional direct mail or sales calls.
- Service or MOT reminders – sending letters is expensive, they are often overlooked, and most people fail to take action. Voice messaging with a call to action such as a free return call to the service department will achieve a much better return on your investment. Not only will more customers take action, but the response will be more immediate.
- Special sales events/ weekends - newspaper advertising, mailing campaigns or live telephone calls to attract customers to your special events is time-consuming and expensive. Using Expolink’s voice messaging system to broadcast this information to your customers will attract more people through the door while saving money.
- Customer satisfaction surveys - use Expolink’s voice messaging system to quickly, cost-effectively and easily get the information you want. Not only that, but you will get a greater uptake in responses from your customers.
- Extended warranty sales - use voice messaging to send a reminder to those customers whose warranty is about to expire. A phone-delivered message is more personal and will gain the customer’s immediate action to the end of their warranty by providing a call to action such as a free return call to one of your Customer Service employees. The voice message can even offer information on extended warranty options, improving the service your customer receives and securing further revenue for your dealership.
- Product recalls - imagine being able to get an urgent safety message out to your customers in an instant. Expolink’s voice messaging system will do just that at a fraction of the cost and far more quickly than other methods you might consider using.
To find out more
To learn more about Expolink's Contact Centre solutions, contact Expolink today by phone (24 hours): 01249 661604, email: contact-centre@expolink.co.uk or complete the following form:
