Insurance, Finance and Warranty Companies
With budgets getting tighter every day, you need to find ways to more cost effectively communicate information to your target audience.
Voice messaging enables you to deliver personal, highly relevant messages simultaneously to thousands of individuals via the phone and capture response with a call to action if required.
- Improve call centre efficiency - reduce the need to send expensive letters reminding your customers that their insurance or warranty is about to expire and that they need to renew it. By communicating proactively via voice messaging with a call to action you will reduce your mailing costs substantially, while getting more people to contact you more quickly for renewal.
- Improve new customer sales – voice messaging is the easy, cost effective method to contact people who have been provided with a quote but who haven't yet taken up the offer. You can have a call to action for the person to be connected to your call centre agent to take their order. The voice message can even offer information on different options, improving the service your customers receive and securing further revenue for you.
To find out more
To learn more about Expolink's Contact Centre solutions, contact Expolink today by phone (24 hours): 01249 661604, email: contact-centre@expolink.co.uk or complete the following form:
