About Expolink
A Client retention rate in excess of 98% and with over 60% of new business coming from referrals tells you what clients think about Expolink's call centre services.
Time and time again, studies show that UK companies are losing revenue by failing to respond to customer telephone calls. Not only do missed calls seriously affect customers’ perceptions of your company, they can also lose you valuable business, driving your future customers into the hands of your competitors.
Use our contact centre experience
Over 10 years ago, Expolink established its specialised call centre in Chippenham to handle in-bound calls for a mail-order operation. From the outset we have focused solely on the call centre needs and objectives of our clients. This philosophy, combined with the careful and sensitive way in which we run our business, has ensured our year-on-year growth.
Expolink is a company with vision. Our stated objective is to be a company with an international reputation for innovative, quality business solutions, delivered to exceptionally high levels of customer service. With 10 years experience in delivering professional call handling services to some of the UK’s largest organisations, and with a partnership approach which ensures a totally professional solution, we provide the outsourced call centre services that you need, when you need them.
Expolink's outsourced call centre services range from one-off projects to fully integrated customer management. We understand that outsourcing every aspect of your customer relationship management is not always appropriate. Sometimes all that’s really needed is a little extra resource or experience. So there are many different ways in which we can help to enhance your business performance by individually tailoring our outsourced call centre services to meet and exceed your exact requirements.
To find out more
To learn more about Expolink's Contact Centre solutions, contact Expolink today by phone (24 hours): 01249 661604, email: contact-centre@expolink.co.uk or complete the following form:
